2024 Rdk 03013 xfinity

Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems.. How late is lowe

Hi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12.To send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.May 20, 2022 · Before addressing your point of concern, it is imperative to know what Comcast is and how it is related to Xfinity. Comcast is one of the significant providers of entertainment, cable television,and communications products and services in the United States. Jul 22, 2020 · The Reference Design Kit is a modular, fully-integrated software stack that any operator can use to develop and launch services on a huge range of broadband, broadcast or hybrid CPE hardware. RDK creates a huge opportunity to transform the STB devices at the end of your network from a static content viewpoint into a foundation for richer, more ... how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGERDK-03004 . Obviously since following these steps a dozen times has had no effect, none of those things are the problem – at least not inside the house. The remote restart from the Xfinity web page wouldn’t even work – it said my cable box couldn’t be reached and gave me the same steps above to try.Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.&n. Question.May 13, 2020 · Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ... With your TV set to the input you normally watch cable on (where you're seeing the RDK-03013 code), Check the back of your TV and the back of the cable box and make sure all cables are plugged in tight. Unplug your cable box's power cord; Wait 30 seconds, then plug the cable power cord back in. Watch the screen to see if the cable box "boots up".Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.Nov 21, 2022 · Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. RDK-03009. Cable tv and internet, I believe. ... RDK-03013. My cable connections ... Don't know how to use the xfinity remote to access recorded shows. Or how to use ...Jul 2, 2022 · To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Jul 21, 2018 · how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGE Aug 23, 2020 · RDK-03013 error I moved into a new apartment and got a brand new box for the tv. Upon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn't seem to actually restart the box. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.RDK-03013. So just switched over to comcast from direct tv since it was getting too expensive and now im getting this constantly on all the lines, tried replacing the splitter and did nothing. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. I got up this morning and decided to try one last thing. I took the splitter out of the equation and took the coax directly to the X1 box. I left the ethernet unplugged.Oct 15, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.&n. Question. Need Help? Find Solutions, share knowledge and get answers from customers and experts.I switched from Direct TV to Xfinity/Comcast but my house is wired for Directv I keep getting RDK-03013 message and am unsure what to do. Help! Any tutorials on how to disconnect DIRECT TV and connect Xfinity?Solution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... Jun 28, 2022 · The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services.Aug 15, 2013 followed by RDK-03033. A web search for that phrase points to either poor signal strength strength on the return signal between the Contour box and the head end or interference from another nearby Contour box, which can apparently resolved by the installation of a "MoCA filter".Learn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention.To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit.RDK-03033 Errors. About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages. I've checked the connections and they are all tight.Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. CryptoInitially a provider of cable services, Comcast had to expand to deliver other entertainment services to its subscribers due to heavy competition in the market.While Comcast and Xfinity are separate brands, they are both owned by Comcast.Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast used on (2) non-smart TVs. One box has a blue lit stripe on the right side & the other does not. Power settings are the same on both. After 4 hours of being on the one without the blue light asks me if I am awake. This is ... To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. I tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ...Jun 28, 2022 · The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services.Aug 15, 2013 RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices. But the techs do have the discretion to get the fee removed if the issue is something purely Comcast related, such as the drop not being connected or something. Reply nerdburgRDK-03033 Errors. About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages. I've checked the connections and they are all tight.Find out more information about the X1 error code: RDK — 03012 — We're Sorry, There is a Problem with Your Xfinity TV.I just got the equipment on Wednesday and since Wednesday I've been trying to connect they keep sending me to this link I go through the whole procedure to activate the system I get it message on the screen telling me that everything is not tight and we have tightened it four times and I'm trying to get my Wi-Fi on I mean I have children here and they're getting upset because the Wi-Fi's not ...I tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ...No Splitters. We have one DVR contour box and 3 other boxes, all connected directly. It only happens late afternoon, evening, never during the day.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Thanks for taking the time to let us know about this issue you're having, @HSSCARPELI. We never want to see you having trouble with a new cable box.Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.How do I fix my Comcast RDK 03004? Make sure the cables are well connected, you can as well restart the Boxes, reset the box if the problem persists, or Call the customer support for help. Final verdict. There are common errors you are likely to come across when using Xfinity Cable Box. One of them is RDK 03117.For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail.Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not.Support TV & Streaming RDK - 03011 - We're Sorry, There is a Problem - X1 Error Message This document provides instructions for resolving the "RDK - 03011 - We're Sorry, There is a Problem with Your XFINITY TV" error. When this error occurs, you will see this message: "We've run into a problem." Solution CodeRDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.X1 Error Code: RDK-03053 - Trouble Connecting to X1Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Called today to try and get the two ...Jun 28, 2022 · The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services.Aug 15, 2013 X1 Error Code: RDK-03053 - Trouble Connecting to X1Need Help? Find Solutions, share knowledge and get answers from customers and experts.I got up this morning and decided to try one last thing. I took the splitter out of the equation and took the coax directly to the X1 box. I left the ethernet unplugged.Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative. How do I fix my Comcast RDK 03013? Solution Code. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.”Dec 26, 2022 · It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot. Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in.xfinity assistant chat agent asks for ssn. I was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused t. Question.Error code RDK-03013 after several restarts. Saturday, May 7th, 2022 11:03 AMX1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.Oct 18, 2022 · Thanks for taking the time to let us know about this issue you're having, @HSSCARPELI. We never want to see you having trouble with a new cable box. Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Crypto RDK - 03087. A WiFi Signal is Lost. 4 Q RDK - 03088. A WiFi Internet Connection is Lost. 5 Q RDK - 03101. A Xi5 Finds SSID but cannot connect. 6 Q RDK- 03103. AX1 Error Code: RDK-03053 - Trouble Connecting to X1Xfinity AssistantRDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Apr 21, 2019 · RDK-03013. My cable connections seem tight ... All other. My comcast/xfinity box won't connect to my TV. All other boxes are working fine. ... Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. May 2, 2023 · What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand? For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail. Learn to troubleshoot common error codes.Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in.Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.I tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ... • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itLearn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Jul 21, 2018 · how to fix any xfinity issue - BLUESKY NO SIGNAL ERROR MESSAGE Upon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do.Nov 21, 2022 · Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world.

Jul 18, 2022 · To send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. . A graphiclook inside jeffery

May 7, 2020 · The issue (RDK-03033) has been identified and should be resolved during our next firmware release happening next week. Please report back at the end of next week if you continue to experience this issue. Thank you in advance for your patience. **Marking as Best Answer so all customers reporting RDK-03033 will see this message. Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not. Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not.It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.Feb 11, 2022 · RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9. Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in. I tried a hard reset by disconnecting power and waiting 30s and plugging back in. when it went through the 'powering up' and 'connecting to x1 platform' steps it first said something went wrong and to try it again. so I did. on the 2nd attempt it got through those but to the red 'something is not quite right' screen and gave the RDK code above ... xfinity assistant chat agent asks for ssn. I was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused t. Question.Restart the Box. Try to quickly restart the specific set-top box that’s giving you problems. All you need to do is reach in the back of the box to pull out the power cord and shut it off. Wait a ...For that: Unplug the power from your Internet Router and all the Cable equipment. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router and the Cable box for 30 seconds. Plug the power back in and wait for internet services to start. Plugging power back in. Check to see if the issue persists.I switched from Direct TV to Xfinity/Comcast but my house is wired for Directv I keep getting RDK-03013 message and am unsure what to do. Help! Any tutorials on how to disconnect DIRECT TV and connect Xfinity?Jun 28, 2022 · The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services.Aug 15, 2013 Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Upon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn't seem to actually restart the box. I don't know what else to do.Learn to troubleshoot common error codes.This post was marked as closed.Should you experience further issues, please create a new post with additional details. I am a bot, and this action was performed automatically.RDK-03003 means the box has a totally unusable connection to the Comcast network.Secondly, how do I fix my Comcast cable box? Try these tips. Check the power on your devices..

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